CHILDISH BEHAVIOR TUTORING & PUBLISHING

Privacy Policy & Terms of Service

Last Updated: April 1, 2026

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PRIVACY POLICY

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1. Who We Are

Childish Behavior Publishing is an educational publishing and tutoring company based in California, serving students in grades K through 8. We provide educational materials, tutoring services, and enrichment programs designed to support student learning and academic confidence.

Contact Information: Email: childishbehaviorhelp@gmail.com Phone: (951) 398-1255 Website: www.childishbehavior.com.

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2. Information We Collect

We collect information in the following ways:

Information You Provide Directly When you contact us, register for a program, purchase materials, or fill out a form on our website, we may collect:

• Parent or guardian name

• Child's first name and grade level

• Email address

• Phone number

• Mailing address (for physical product shipments)

• Payment information (processed securely through third-party payment processors)

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Information Collected Automatically When you visit our website, we may automatically collect:

• Browser type and version

• Pages visited and time spent on each page

• Referring website

• General geographic location (city/state level only)

• Device type

Information We Do Not Collect We do not collect Social Security numbers, government identification numbers, or sensitive financial account information directly. All payment processing is handled by secure third-party processors.

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3. How We Use Your Information

We use the information we collect to:

• Process registrations for tutoring sessions, camps, and programs

• Fulfill orders for books and educational materials

• Communicate with you about your child's participation and progress

• Send program updates, schedules, and educational resources you have requested

• Respond to your questions and support requests

• Improve our website, services, and educational content

• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to any third party for marketing purposes. Ever.

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4. Children's Privacy

We take the privacy of children seriously and comply with the Children's Online Privacy Protection Act (COPPA). Our website is not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13. All registrations, inquiries, and account activity must be completed by a parent or legal guardian.

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If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately at childishbehaviorhelp@gmail.com and we will delete that information promptly.

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5. How We Share Your Information

We do not sell your information. We may share your information only in the following limited circumstances:

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Service Providers: We work with trusted third-party vendors who assist us in operating our website and delivering our services, such as payment processors and email communication platforms. These vendors are contractually required to protect your information and may only use it to perform services on our behalf.

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Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

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Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you of any such change.

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6. Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

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7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You may disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

We do not use cookies to collect personally identifiable information without your knowledge.

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8. Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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9. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to certain legal limitations

• Opt out of non-essential email communications at any time by contacting us directly

To exercise any of these rights, contact us at childishbehaviorhelp@gmail.com or (951) 398-1255.

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California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information, including the right to know what information is collected, the right to delete that information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at childishbehaviorhelp@gmail.com.

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10. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with applicable legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Childish Behavior Publishing Email: childishbehaviorhelp@gmail.com Phone: (951) 398-1255 Website: www.childishbehavior.com

Office Hours: Monday through Friday: 9:00am to 6:00pm Saturday: 10:00am to 2:00pm

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TERMS OF SERVICE

Effective Date: April 1, 2026 Last Updated: April 1, 2026

Please read these Terms of Service carefully before using our website or purchasing any products or services from Childish Behavior Publishing. By accessing our website or enrolling in any of our programs, you agree to be bound by these terms.

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1. About Us

Childish Behavior Publishing provides educational books, tutoring services, and enrichment programs for children in California. These Terms of Service govern your use of our website located at www.childishbehavior.com and all services and products offered by Childish Behavior Publishing.

Contact Information: Email: childishbehaviorhelp@gmail.com Phone: (951) 398-1255

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2. Eligibility and Account Responsibility

Our services are intended for use by parents, legal guardians, and educators on behalf of students. By using our website or enrolling in our programs, you represent that:

• You are at least 18 years of age

• You are a parent or legal guardian of any minor enrolled in our programs, or an educator acting in a professional capacity

• The information you provide to us is accurate and complete

• You will keep your contact and payment information current

You are responsible for all activity associated with your registration and for maintaining the confidentiality of any account credentials.

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3. Educational Products and Materials

Books and Digital Materials All books, workbooks, worksheets, and digital educational materials sold or distributed by Childish Behavior Publishing are protected by copyright. When you purchase a physical book or downloadable material, you receive a limited, non-exclusive, non-transferable license for personal and educational use within your household or classroom.

You may not:

• Reproduce or distribute our materials for commercial purposes

• Resell, sublicense, or share digital downloads beyond your immediate household

• Remove copyright notices or branding from any of our materials

• Use our materials to create derivative products for sale without written permission

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4. Tutoring Services

When you book a tutoring session with Childish Behavior Publishing, you agree to the following:

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Session Conduct Sessions are designed to be a safe, respectful, and productive learning environment. We reserve the right to end a session and decline future sessions if conduct by a student or parent is disruptive, disrespectful, or harmful to that environment.

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Accuracy of Student Information You agree to provide accurate information about your child's grade level, learning needs, and any relevant accommodations so our tutors can serve them effectively.

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Technology Requirements For virtual sessions, you are responsible for ensuring a stable internet connection, appropriate device, and a quiet environment for your child to participate.

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Scheduling Sessions must be scheduled in advance. We will make every effort to honor scheduled appointments. If we must cancel or reschedule a session on our end, we will provide as much advance notice as possible and offer a replacement session at no additional cost.

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A separate Store Policy governing cancellations, rescheduling, and refunds for tutoring appointments will be provided and is incorporated into these Terms by reference.

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5. Camp and Enrichment Program Registrations

Registration for camps, workshops, and enrichment programs constitutes a binding agreement to participate. Enrollment is confirmed upon receipt of full or partial payment as described at the time of registration.

A separate Store Policy governing cancellations, transfers, and refunds for camp registrations will be provided and is incorporated into these Terms by reference.

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6. Payment and Pricing

All prices are listed in United States dollars. We reserve the right to change our pricing at any time, but changes will not affect purchases or enrollments that have already been confirmed.

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Payment is due at the time of purchase or enrollment unless a payment plan has been expressly agreed upon in writing. We accept payment through the methods displayed at checkout. All transactions are processed through secure third-party payment processors. We do not store full credit card information on our servers.

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7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, worksheets, curriculum materials, and program content, is the intellectual property of Childish Behavior Publishing and is protected by applicable United States copyright, trademark, and intellectual property laws.

You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from our website without our prior written permission, except for personal, non-commercial use.

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8. User Conduct

By using our website and services, you agree not to:

• Use our website or services for any unlawful purpose

• Attempt to gain unauthorized access to any part of our website or systems

• Submit false, misleading, or fraudulent information

• Harass, threaten, or harm any of our staff, tutors, or other families in our programs

• Interfere with the proper functioning of our website or services

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9. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of any content on our website. We do not guarantee specific academic outcomes or results from participation in our programs.

We are not responsible for any interruptions, errors, or delays in our website or services caused by factors beyond our reasonable control.

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10. Limitation of Liability

To the fullest extent permitted by law, Childish Behavior Publishing, its owners, employees, and tutors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid to us in the three months preceding the claim.

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11. Indemnification

You agree to indemnify, defend, and hold harmless Childish Behavior Publishing and its owners, employees, and tutors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your violation of these Terms or your use of our services.

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12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Riverside County, California.

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13. Dispute Resolution

We believe most issues can be resolved through direct communication. If you have a concern, please reach out to us first at childishbehaviorhelp@gmail.com or (951) 398-1255 before pursuing any formal action. We are committed to working with you in good faith to find a fair resolution.

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14. Modifications to These Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by updating the effective date at the top of this page. Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised Terms.

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15. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

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16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any applicable Store Policy, constitute the entire agreement between you and Childish Behavior Publishing regarding your use of our website and services, and supersede any prior agreements or understandings.

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17. Contact Us

If you have any questions about these Terms of Service, please contact us:

Childish Behavior Publishing Email: childishbehaviorhelp@gmail.com Phone: (951) 398-1255 Website: www.childishbehavior.com

Office Hours: Monday through Friday: 9:00am to 6:00pm Saturday: 10:00am to 2:00pm